FAQ
Frequently Asked Questions
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How long does shipping take?
Delivery time depends on your location:
Europe: 1-2 weeks
Worldwide (outside Europe): 2-4 weeks.
Do you ship internationally?
Yes, we ship worldwide.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method.
Does linen shrink after washing?
The linen has been pre-shrunk, so LGlinen garments should not shrink with future wear andĀ care. There may be minimal shrinkage (up to 1%) after the first wash, but the fabric will softenĀ naturally over time and become more comfortable with wear.
Will I receive a tracking number?
Yes, once your order is shipped you will receive a tracking number by email.
Can there be shipping delays?
Yes, delivery times may vary due to customs processing or carrier delays beyond our control.
Can I return my order?
Yes, we accept returns. Please contact us within 10 days of receiving your order to start theĀ return process. Items must be unused, in original packaging, and returned in saleable condition.Ā Return shipping costs are covered by the customer.
How do I start a return?
To start a return, please contact us within 10 days of receiving your order at info@lglinen.com and we will guide you through the process.
How long do refunds take?
Once we receive your returned item, refunds are processed promptly. Please allow a fewĀ business days for the refund to appear in your account, depending on your payment provider.
How do I choose the right size?
We recommend using our detailed sizing guide, which includes body measurements to help youĀ find the best fit.
Click here to open the Sizing Guide.
Are your clothes true to size?
Our linen garments are designed for a comfortable fit. Please refer to our size guide for detailedĀ measurements before placing your order.
Click here to check sizing details.
What if I am between sizes?
Choose based on your preferred fit: size up for a looser fit or size down for a more fitted look.
Click here to view the Sizing Guide.
How should I care for linen clothing?
We recommend washing linen gently in cold or lukewarm water on a delicate cycle or by hand.Ā Use mild detergent and avoid harsh chemicals or bleach. Air drying is preferred, and ironing canĀ be done on low heat while the fabric is slightly damp. Linen is naturally textured, so lightĀ wrinkles are part of its character and charm.
Does linen wrinkle easily?
Yes, linen naturally wrinkles, which is part of its relaxed and authentic character.
What materials do you use?
Our products are made from high-quality European linen, sourced locally. Each item is craftedĀ with care in Lithuania using breathable and eco-friendly materials.Are your products suitable for summer?
Yes, linen is naturally breathable, lightweight, and perfect for warm weather, making it ideal forĀ summer wear.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link to follow yourĀ delivery.
Can I change or cancel my order?
If your order has not yet been shipped, please contact us as soon as possible and we will do ourĀ best to assist you.
Click here to contact us.
How can I contact you?
You can reach us through our contact page, and we will respond as soon as possible.
Click here to contact us.
Do you offer wholesale opportunities?
Yes, we offer wholesale partnerships for selected retailers and businesses. Please contact us at info@lglinen.com to discuss details and pricing options.
Is my personal information secure?
Yes, we take your privacy seriously and handle personal data in accordance with our PrivacyĀ Policy.
Click here to read our Privacy Policy.
Where can I read your terms and policies?
You can find full details in our Terms & Conditions and Privacy Policy pages.
Click here for Terms & Conditions.
Click here for Privacy Policy.