Refunds
Returns
We sincerely hope that you are pleased with your purchase from LGlinen. However, we understand that there may be occasions when you need to return an item. If you wish to return a product, please contact us within 5 days of receiving your order to initiate the return process.
Return Conditions
To ensure a smooth return, please adhere to the following conditions:
- The item must be unused and in its original packaging.
- The item should be in a saleable condition, with all original labels and tags still attached.
- Return postage costs are the responsibility of the buyer. We recommend using a tracked and insured shipping method to ensure the safe return of your item.
Refunds
Once we receive your returned item, we will process your refund promptly. The refund will be issued to the original method of payment. You will receive a confirmation email once your return has been received and your refund has been processed. Please allow some time for the refund to appear in your account, depending on your payment provider's processing times.
Questions
If you have any questions or need further assistance, please donāt hesitate to reach out to us. We are here to help and ensure you have a positive experience. Contact us via email at lglinen.shop@gmail.com, and weāll be happy to assist you.