FAQ
Frequently Asked Questions
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How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery times depend on your location and selected shipping method.
Click here to read our Shipping page.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and shipping costs may vary depending on your country.
Click here for international shipping details.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method.
Click here to view shipping information.
Will I receive a tracking number?
Yes, once your order has been shipped, you will receive a tracking link via email.
Click here if you need help with tracking.
Can there be shipping delays?
Occasionally, delays may occur due to high demand, holidays, customs, or courier issues. We always do our best to ship orders as quickly as possible.
Click here for shipping information.
Can I return my order?
Please refer to our return conditions before sending an item back. Items must generally be unused, unworn, and returned in original condition.
Click here to read our Terms & Conditions.
How do I start a return?
To start a return, please contact us and include your order number. We will guide you through the process.
Click here to contact us.
How long do refunds take?
Refunds are processed after the returned items are received and inspected. Processing times may vary depending on your payment provider.
Click here for policy details.
How do I choose the right size?
We recommend checking our detailed sizing guide, which includes body measurements and garment dimensions to help you find the best fit.
Click here to open the Sizing Guide.
Are your clothes true to size?
Our linen garments are designed with comfort in mind. Please refer to the size guide for accurate measurements before ordering.
Click here to check sizing details.
What if I am between sizes?
If you are between sizes, choose based on your preferred fit: size up for a looser fit or size down for a more fitted look.
Click here to view the Sizing Guide.
How should I care for linen clothing?
We recommend gentle washing in cold or lukewarm water. Avoid harsh detergents and high heat. Air drying is preferred to help maintain fabric quality.
Click here to read the Linen Care Guide.
Does linen shrink after washing?
Linen may shrink slightly after the first wash, but it softens over time and becomes more comfortable with wear.
Click here for linen care instructions.
Does linen wrinkle easily?
Yes, linen naturally wrinkles, which is part of its relaxed and authentic look.
Click here to learn more about linen care.
What materials do you use?
Our products are made from high-quality linen and natural fabrics. Please check each product description for specific material details.
Click here to learn more about our brand.
Are your products suitable for summer?
Yes, linen is breathable and lightweight, making it ideal for warm weather.
Click here to learn more about our linen clothing.
How can I track my order?
You can track your order using the tracking link sent to your email after shipment.
Click here if you need support with your order.
Can I change or cancel my order?
If your order has not yet been shipped, please contact us as soon as possible and we will do our best to assist you.
Click here to contact us.
How can I contact you?
You can reach us through our contact page, and we will respond as soon as possible.
Click here to contact us.
Do you offer wholesale opportunities?
Yes, we offer wholesale partnerships.
Click here to learn more about wholesale opportunities.
Is my personal information secure?
Yes, we take your privacy seriously and handle personal data in accordance with our Privacy Policy.
Click here to read our Privacy Policy.
Where can I read your terms and policies?
You can find full details in our Terms & Conditions and Privacy Policy pages.
Click here for Terms & Conditions.
Click here for Privacy Policy.